r879 takes your privacy seriously. This Privacy Policy explains what personal information we collect when you use the platform, how it is used, who it is shared with and what your rights are as a player. Please read it alongside our Terms and Conditions.
Six key commitments that shape how r879 collects, stores and uses your personal information. Full details are in the sections below.
All personal data collected by r879 is stored using industry-standard encryption. Account credentials, identity documents and payment details are never stored in plain text.
r879 does not sell your personal information to third parties. Data shared with payment processors or identity verification providers is limited strictly to what is required to complete the service.
Data collected at r879 is only used for the purposes described in this policy: account management, verification, fraud prevention, support and service improvement. Not for unrelated marketing.
As an r879 player, you have the right to access the personal data we hold about you, request corrections, and ask for deletion subject to legal obligations. Contact support to exercise these rights.
JazzCash, Easypaisa, Raast and card transactions are processed through secure payment gateways. r879 does not store full card numbers or mobile wallet PINs on its own servers.
Players can manage promotional communications preferences from their account settings at any time. Opting out of marketing emails or SMS does not affect access to account or support communications.
This Privacy Policy describes how r879 ("the Platform", "we", "us") collects, processes, stores and uses personal information from players who register and use the r879 website and services. It applies to all interactions with the platform — account registration, deposits, gameplay across Casino, Sports Betting, Bingo and Fish Games, VIP programme participation, customer support and any promotional activity.
r879 is committed to handling personal data responsibly and transparently. This policy is written in plain English so that every player — regardless of technical background — can understand exactly what happens with their information when they use the platform.
This policy should be read alongside the r879 Terms and Conditions. Where these documents overlap, the more specific provision applies. If you have questions about any part of this policy, contact r879 support before registering or continuing to use the platform.
r879 collects personal information in two main ways: information you provide directly and information gathered automatically when you use the platform.
r879 uses the personal data described above for the following purposes:
| Purpose | Data Used | Why It's Needed |
|---|---|---|
| Account creation & management | Registration data, contact details | To set up and maintain your r879 account |
| Identity verification | CNIC / passport, date of birth | To confirm age (18+) and prevent fraudulent accounts |
| Payment processing | Payment method details, PKR transaction records | To process deposits and withdrawals via JazzCash, Easypaisa, Raast etc. |
| Gameplay & betting | Game session data, bet history | To provide Casino, Sports, Bingo, Fish Games services and settle bets |
| VIP programme | Activity data, VIP points, tier status | To calculate and deliver tier benefits, monthly bonuses and rewards |
| Fraud prevention | IP address, device data, transaction patterns | To detect and block multi-accounting, bonus abuse and suspicious activity |
| Responsible gaming | Activity data, limit settings, session records | To apply deposit limits, session reminders and self-exclusion as requested |
| Customer support | Support communications, account data | To respond to queries and resolve account issues |
| Platform improvement | Usage data, navigation patterns | To improve site performance, game selection and user experience |
| Marketing communications | Email, phone number (where consented) | To send promotional offers, bonus alerts and relevant platform updates |
r879 processes your personal data on the following legal grounds:
r879 does not sell personal data. We share data only in the following limited circumstances:
To complete PKR deposits and withdrawals, r879 shares the minimum necessary payment details with your chosen payment provider — JazzCash, Easypaisa, Raast, your bank or card network. r879 does not store full card numbers or wallet PINs. Payment processors handle your payment data under their own privacy policies.
Where identity verification is required, r879 may use a third-party KYC (Know Your Customer) provider to assist with document verification. CNIC or passport data shared for this purpose is used only for verification and is not retained by the provider beyond the verification process.
Casino, Bingo and Fish Game content is supplied by third-party software providers. Game session data (bets, outcomes, session duration) may be transmitted to these providers to operate the games. No personally identifying information beyond what is technically necessary for the game session is shared.
r879 may disclose personal data if required to do so by applicable law, court order or regulatory authority. In such cases, we will share only the minimum data necessary to comply with the requirement.
In the event of a merger, acquisition or sale of assets, player data may be transferred to a successor entity. Players will be notified of any such transfer and the successor's privacy practices before the transfer takes effect.
r879 retains personal data for as long as your account is active and for a reasonable period thereafter, depending on the data type and applicable requirements:
When data is no longer required for its original purpose and no legal retention requirement applies, r879 deletes or anonymises it in a secure manner.
r879 implements technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These include:
While r879 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in account security by keeping your login credentials private and using a strong, unique password for your r879 account. If you suspect unauthorised access to your account, contact support immediately.
r879 uses cookies and similar technologies to operate the platform, remember your preferences, analyse usage patterns and maintain session security. Here is what the main cookie categories do:
These cookies are essential for the platform to function. They maintain your login session, remember your basket or game state and enable security features. They cannot be disabled without breaking platform functionality.
These remember your preferences — such as language settings, responsible gaming limits you have set, and display preferences — so you do not have to reset them each visit.
r879 uses analytics cookies to understand how players navigate the platform — which pages are visited most, where users encounter difficulties and how game categories perform. This data is used in aggregate to improve the platform. Individual player data is not sold to analytics providers.
You can manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging into your r879 account. Instructions for managing cookies in common browsers are available in each browser's help section.
As an r879 player, you have the following rights regarding your personal data. To exercise any of these rights, contact r879 support with your registered account details and a description of your request.
Request a copy of the personal data r879 holds about you, including account details, transaction history and communication records.
Request correction of inaccurate personal data. You can update most account details directly from your account settings without contacting support.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that legal retention requirements may prevent full deletion in some cases.
Request that r879 limit how it processes your data in specific circumstances — for example, while a data accuracy dispute is being resolved.
Request a structured, machine-readable copy of the personal data you have provided to r879, where technically feasible.
Object to processing based on legitimate interests, including profiling for marketing purposes. Objections to marketing processing will always be honoured promptly.
r879 will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be actioned, to prevent unauthorised access to another player's data.
r879 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. If a player is found to be under 18 during identity verification or through any other means, their account will be closed immediately, all funds will be returned to the registered payment method, and any winnings generated during the period of underage access may be voided.
If you are a parent or guardian and believe that someone under 18 has registered an r879 account using false information, please contact r879 support immediately with relevant details. We will investigate and take appropriate action promptly.
r879 may send promotional communications — including bonus offers, platform updates, Cricket and PSL season specials, new game announcements and VIP programme notifications — to players who have consented to receive them.
Marketing communications are sent only to players who opted in during registration or subsequently activated marketing preferences in their account settings. r879 does not send unsolicited marketing emails or SMS without prior consent.
You can withdraw consent for marketing communications at any time by updating your communication preferences in your r879 account settings or by contacting support. Opt-out requests are processed promptly. Opting out of marketing communications does not affect transactional communications — deposit confirmations, withdrawal notifications and support responses will continue.
r879 does not share your contact details with third-party marketing companies. All promotional communications come directly from r879 and relate to the platform's own services. We do not send communications on behalf of unaffiliated brands or advertisers.
r879 may update this Privacy Policy from time to time. Changes may be made to reflect new services, updated security practices, changes in applicable requirements or feedback from players. The "Last updated" date at the top of this page reflects when the policy was most recently revised.
Where changes are material — affecting how your data is used in a significant way — r879 will notify registered players via platform notification or email before the changes take effect. For minor updates (clarifications, corrections, updated contact details), changes may take effect without extended notice.
We encourage you to review this policy periodically. Continued use of r879 after a policy update constitutes acceptance of the revised terms.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how r879 has handled your personal information, contact the r879 support team.
Support is available 24/7 via live chat on the platform. For data-specific requests — access, deletion, correction — it is helpful to include your registered username and a description of your request to allow us to locate and process your data efficiently.
r879 is committed to resolving privacy concerns promptly and transparently. If you are not satisfied with the response you receive, you may escalate the matter in accordance with applicable data protection provisions.